We understand that special circumstances are unavoidable and a cancellation may be necessary. If you find yourself unable to keep an appointment, we request at least 24 hours notice.
Clients who do not honor their appointments may be charged a cancellation fee as follows:
24 hours notice: Salon Service maybe cancelled without charge.
Failure to show, the entire Salon Service will be charged on your next visit.
Second no show, you will not be allowed to reschedule and will be seen on a walk-in basis and charged 50% of the service you missed.
This courtesy enables us to schedule another client and, in turn, maintains a higher availability of services for you